Delivery Terms

We aim to dispatch in stock orders received before 2.00pm on the day of receipt. If your order is not in stock, you will be notified by email immediately.

We offer a FREE standard delivery service (2- 5 working days) within the UK* on orders over £50. For orders £50 and below we charge £3.99 to cover shipping, handling, packaging and insurance costs.

We also offer a guaranteed next day delivery service for £5.99.

For other specific types of delivery please contact us on 020 8876 5769 and we will do our best to arrange a delivery that is more convenient for you.

Orders received after 2.00pm will be processed the following working day (Monday if orders are received after 2.00pm on a Friday).

*UK Mainland does NOT include the Scottish Highlands and Islands (zones IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE) and Northern Ireland/Isle of Man/Isles of Scilly (Zones BT, IM, TR21-25). For deliveries to these areas and outside the UK please email or call us on 020 8876 5769 for a quote.

If you wish to cancel your order after it has been dispatched, you will be charged for both delivery and collection cost.

If you are unavailable when our delivery partner tries to deliver your order, they will usually try to deliver again the next working day or they will drop a card in to offer you a collection from a local collection point. If you should refuse delivery of goods, or are not available to accept the delivery on both delivery attempts, you will be required to cover any extra costs incurred.

We will only deliver goods to the address on the order.

Availability

All information provided on the products on this website is intended as a guide only. Dimensions and weights are only approximate, as are colours. If you are ordering goods that are out of stock we will dispatch them when they are received from our supplier.

On occasion goods are subject to availability and delay in delivery of goods is sometimes outside our control. As such, delivery cannot be guaranteed and any dates we specify for the delivery of the goods are approximate only. We shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods.